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CLIENT PURCHASE
AGREEMENT |
this
Purchase Agreement governs
customer's purchase and use,
in any manner, of all
services, including
Dedicated and Managed
Hosting, as described in the
Order Form, ordered by
customer and accepted by
G7 Offshore Web Development
Services, (G7 Offshore)
and describes the terms and
conditions that apply to
such purchase and use of the
Services. G7 Offshore
reserves the right to change
or modify any of the terms
and conditions contained in
this Agreement, the Addendum
and any policy or guideline
incorporated by reference at
any time and from time to
time in its sole discretion,
and to determine whether and
when any such changes apply
to both existing or future
customers. Any modification
will be effective upon
posting of the revisions on
our site.
G7 Offshore may post
changes or modifications to
referenced policies and
guidelines without notice to
you. Your continued use of
the Services following
G7 Offshore posting of
any changes or modifications
will constitute your
acceptance of such changes
or modifications. IF
CUSTOMER DOES NOT AGREE TO
THE TERMS OF ANY
MODIFICATION, DO NOT
CONTINUE TO USE THE SERVICES
AND IMMEDIATELY NOTIFY G7
Offshore Web Development
Services (G7 Offshore)
OF YOUR TERMINATION OF THIS
AGREEMENT IN THE MANNER
DESCRIBED BELOW.
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This Agreement shall be
for all services and for
an "Initial Term" of
thirty days (monthly) or
one year (annually),
which is will be based
on the customers
purchase described in
the Order Form. This
includes Dedicated and
Managed Hosting.
Customer agrees to all
terms and conditions of
services provided by
G7 Offshore,
beginning upon receipt
of order.
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All charges after 7 days
of the purchase date for
Services (including
installation and
professional support
fees) are non-refundable
and must be paid in
advance according to the
then current price
applicable to the
Services. Upon
registration for
Dedicated and Managed
hosting, customer must
choose to pay for the
Services either by
credit card or by PayPal.
If customer chooses to
pay by credit card upon
registering for
services, customer
thereby authorizes
G7 Offshore to charge
your credit or debit
card to pay for any
charges that may apply
to your account.
Customer agrees that
G7 Offshore may
accumulate any
supplemental charges, as
described in the Order
Form, incurred by you in
your use of the Services
("Supplemental Charges")
and then charge your
card. Customer must
notify G7 Offshore of
any changes to your card
account (including,
without limitation,
applicable account
number or cancellation
or expiration of the
account), your billing
address, or any
information that may
prohibit
G7 Offshore
from charging your
account.
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G7 Offshore may also
send periodic invoices
to customer for any
applicable Supplemental
Charges associated with
your use of the
Services. Customer
agrees to pay to
G7 Offshore the
amount indicated in each
invoice by the due date
reflected on the
invoice. If customer
fails to pay any fees
and taxes within three
(3) days from applicable
due date for credit card
or invoice payments, a
late payment fee of
$10.00 become payable by
you to G7 Offshore.
In addition, customer's
failure to fully pay all
fees and taxes within
five (5) days after the
applicable due date will
be deemed a material
breach of this
Agreement, justifying
G7 Offshore
suspension of its
performance of the
Services and/or
termination of this
Agreement. Customer is
responsible for any fees
associated with
reinstated of Services.
Any such termination
would not relieve
customer from paying
past due fees plus
interest. In the event
of collection
enforcement, customer
will be liable for any
costs associated with
such collection,
including, without
limitation, reasonable
attorneys' fees, court
costs and collection
agency fees.
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This Agreement will be
automatically renewed
(the "Renewal Term") at
the end of the Initial
Term for the same period
as the Initial Term
unless you provide
G7 Offshore with
notice of termination
either (a) at least
thirty (30) days prior
to the end of the
Initial Term or the
Renewal Term, whichever
is then applicable.
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Initial payment is due
upon activation of
account. Activation
takes effect on the date
of receipt of payment,
and will be renewed
automatically for
identical successive
periods. Any changes
made to the customer's
package shall be billed
accordingly.
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All orders are subject
to acceptance by
G7 Offshore. We may
refuse to accept any
order, or delay
acceptance awaiting
completion of conditions
the company may choose
to exercise. Such
refusal of such
conditions may not be
unreasonable, however,
and G7 Offshore
agrees to provide the
customer with reasonable
notice by E-mail or fax
of any intent to delay
or decline the
acceptance of any order.
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G7 Offshore reserves
the right to suspend the
customer's account and
services without notice
should there be any
problems with the
customers method of
payment. This includes
expired credit cards,
declined credit cards,
inactive credit cards,
and invalid checks.
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Customer will be
responsible for all
service management and
administration related
issues. Standard service
tickets valid to the
services are free and
will be processed within
1-7 days as applicable.
Paid support services
and consulting services
are also available by
G7 Offshore.
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G7 Offshore reserve
the right to levy a
penalty fee of $10.00
per violation of the
Acceptable Use Policy
and Service Agreement.
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The data transfer
options are available on
our site. In the event
of over-usage, customers
will incurred a fee of
$2.50 per 1GB.
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Each customer is
required to utilize
available network
bandwidth so as to allow
for reasonable network
performance by all
G7 Offshore users.
Because bandwidth is a
shared resource,
excessive consumption of
network bandwidth can
interfere with or
completely prevent
normal network
performance for other
servers. Persistent,
high-volume use of
bandwidth-intensive
tools and applications
can and does prevent
other users from being
able to access the
network.
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G7 Offshore provides
10 MB sustained
bandwidth (speed) with
temporary burst speeds
up to 100Mbps for each
server, bursts are
available as a courtesy
only. G7 Offshore
does not guarantee
bandwidth (speed).
G7 Offshore does make
certain that the
services will be fast
enough for use of the
advertised services.
Users may not
consistently saturate
server bandwidth thus
causing performance
problems. Such activity
will cause the users
services to be temporary
shutdown or disconnected
to prevent such
activities from
obstructing network
access for other users.
Taxes
G7 Offshore shall not be
liable for any taxes or
other fees to be paid in
accordance with or related
to purchases made from the
customer or
G7 Offshore
servers. Customer also
agrees to take full
responsibility for all taxes
and fees of any nature
associated with any such
products sold.
Material & Products
G7 Offshore will exercise
no control whatsoever over
the content of the
information passing through
the network or on the
customer's web sites.
G7 Offshore makes no
warranties or guarantees of
any kind, whether expressed
or implied for the service
it is providing.
G7 Offshore also
disclaims any warranty of
merchantability or fitness
for particular purpose and
will not be responsible for
any damages that may be
suffered by the customer,
including loss of data
resulting from delays,
non-deliveries or service
interruptions or gaps by any
cause or errors or omissions
of the customer.
G7 Offshore is not
responsible for any loss,
erasure, or corruption of
customer's data or files
whatsoever. Use of any
information obtained by way
of G7 Offshore is at the
customer's own risk, and the
company specifically denies
any responsibility for the
accuracy or quality of
information obtained through
its services. Network
connectivity represents the
speed of connection to our
network and does not
represent guarantees of
available end to end
bandwidth.
G7 Offshore expressly
limits its damages to the
customer for any
non-accessibility time or
other down time to the
pro-rate monthly charge
during the system
unavailability.
G7 Offshore specifically
denies any responsibilities
for any damages arising from
a consequence of such
unavailability. In the event
that this material is not
"server-ready",
G7 Offshore may, at its
option and at any time,
reject this material,
including but not limited to
after it has been put on our
servers. G7 Offshore
agrees to notify customer
immediately of our refusal
of the material and afford
customer the opportunity to
amend or modify the material
to satisfy the needs and/or
requirements of the company.
If the customer fails to
modify the material, as
directed by
G7 Offshore,
within a reasonable period
of time, which shall be
determined between the
parties themselves, the
Agreement shall be
terminated.
Uptime Guarantee
G7 Offshore guarantees
that our managed servers and
network will be available
99.9% (no more than 45
minutes) of the time in a
given month excluding
scheduled maintenance. In
the event that our network
is inaccessible for more
than one hour during any
thirty (30) days period,
each customer will
automatically be granted
double the data transfer of
the purchased service free
of charge for the following
month as compensation for
the aforementioned downtime.
Uptime includes functioning
of all network
infrastructure including
servers, routers, switches
and cabling. Downtime exists
when a particular customer
is unable to transmit and
receive data and
G7 Offshore records such
failure in the
G7 Offshore trouble
ticket system. Network
downtime is measured from
the time the trouble ticket
is opened by a customer to
the time the server is once
again able to transmit and
receive data.
Warranties & Representations
Customer warrants,
represents, and covenants to
G7 Offshore that (a) you
are at least eighteen (18)
years of age; (b) you
possess the legal right and
ability to enter into this
Agreement; (c) you will use
the Services only for lawful
purposes and in accordance
with this Agreement and all
applicable policies and
guidelines; (d) you will be
financially responsible for
the use of your account; (e)
you have acquired or will
acquire all authorizations
necessary for hypertext
links to third-party Web
sites or other content; (f)
you have verified or will
verify the accuracy of
materials distributed or
made available for
distribution via the
Services, including, without
limitation, your content,
descriptive claims,
warranties, guarantees,
nature of business, and
address where business is
conducted, and (g) your
content does not and will
not infringe or violate any
right of any third party
(including any intellectual
property rights) or violate
any applicable law,
regulation or ordinance.
Trademarks & Copyrights
Customer warrants that it
has the right to use the
applicable trademarks, if
any.
G7 Offshore may request
the right to use such
trademarks in connection
with our service.
Customer will review such a
request promptly, and not
unreasonably withhold such
permission.
Termination
This
Agreement may be terminated
by G7 Offshore, without
cause, by giving the other
party three (3) days notice
via e-mail or fax. In such
event, the company will be
required to pay to the other
party an amount equal to the
unused and prorated portion
of service excluding any
setup charges.
Notwithstanding the above,
G7 Offshore may terminate
the service under this
Agreement at any time,
without penalty, if the
customer fails to comply
with the terms of this
Agreement. It is the
customer's responsibility to
point your domain to another
service provider upon
termination, cancellation or
discontinuation of service.
Limited Liability
Customer expressly agrees
that use of
G7 Offshore
Servers is at customer's
sole risk. Neither the
company, its employees,
agents, resellers, third
party information providers,
merchants licensers or the
like, warrant that
G7 Offshore service will
not be interrupted or be
error free; nor do they make
any warranty as to the
results that might be
obtained from the use of the
Server service or as to the
accuracy, or reliability of
any information service or
merchandise contained in or
provided through our
network, unless otherwise
expressly stated in this
Agreement. Customer also
acknowledge and accept that
any damages will be limited
to no more than 100% of the
previous month's invoice.
Under
no circumstances, including
negligence, shall
G7 Offshore , its
officers, agents or any one
else be liable for any
direct, indirect,
incidental, special or
consequential damages that
result from the use of or
inability to use our
service; or that results
from mistakes, omissions,
interruptions, deletion of
files, errors, defects,
delays in operation, or
transmission or any failure
of performance, whether or
not limited to acts of God,
communication failure,
theft, destruction or
unauthorized access to
G7 Offshore records,
programs or services.
Customer hereby acknowledges
that this paragraph shall
apply to all contents on all
servers.
Indemnification
Customer agrees that it
shall defend, indemnify,
save and hold
G7 Offshore
harmless from any demands,
liabilities, losses, costs
and claims, including
reasonable attorneys fees,
("Liabilities") asserted
against the company, its
agents, its customers,
servants officers and
employees, that may arise or
result from any service
provided or performed or
agreed to be performed or
any product sold by the
customer, its agents,
employees or assigns.
Customer agrees to defend,
indemnify and hold harmless
G7 Offshore against
Liabilities arising out of
(i) any injury to person or
property caused by any
products sold or otherwise
distributed in connection
with our servers; (ii) any
material supplied by the
customer infringing or
allegedly infringing on the
proprietary rights of a
third party; (iii) copyright
infringement and (iv) any
defective product which
customer sold on
G7 Offshore servers.
Partial Invalidity
If any
provision of this agreement
is held to be invalid by a
court of competent
jurisdiction, then the
remaining provisions shall
nevertheless remain in full
force and effect.
G7 Offshore and Customer
agree to renegotiate in good
faith any term held invalid
and to be bound by mutually
agreed substitute
provision.
Disputes
The
parties shall try to resolve
all disputes that might
arise out of this agreement
in a spirit of cooperation
without formal procedures.
Any dispute which cannot be
so resolved (other than the
collection of money due on
unpaid invoices) and other
than the injunctive relief
referred to in this
agreement shall be subject
to arbitration upon written
demand of either party.
Arbitration shall take place
in San Juan, Metro Manila,
Philippines.
The arbitration will take
place before an arbitration
panel chosen as follows: The
parties shall each choose an
arbitrator, and the two
arbitrators shall choose a
third arbitrator and
determine the third
arbitrator's pay. Each party
shall have one veto over the
choice of the third
arbitrator. The three
arbitrators shall schedule
an informal proceeding, hear
the arguments, and decide
the matter by secret
majority vote. Unless the
arbitrators decide
otherwise, each party shall
pay the costs of its own
arbitrator, and shall pay
half of the other costs of
the arbitration proceeding.
Each
party shall have the right
to have the proceedings
transcribed. The arbitrators
will not have the authority
to award punitive damages or
any other form of relief not
contemplated in the
contract. The majority of
arbitrators shall render a
written opinion setting
forth the basis on which
they arrived at the decision
regarding each issue
submitted to arbitration;
the dissenting arbitrator,
if any, shall not issue a
dissenting opinion.
Regarding each issue
submitted to arbitration,
the decision will be final
and binding only to the
extent it is accompanied by
a written explanation of the
basis upon which it was
arrived at. Judgment upon
the award, if any, rendered
by the arbitrators may be
entered in any court having
jurisdiction.
Should
any legal action permissible
under this agreement be
taken to enforce the
conditions and terms of this
agreement, in particular the
right to collect money due
on unpaid invoices, the
prevailing party shall be
entitled to recover
reasonable legal fees and
expenses incurred at the
trial and appellate levels.
Confidentiality
Customer acknowledges that
by reason of their
relationship, both customer
and G7 Offshore may have
access to certain products,
information and materials
relating to the other
party's business, which may
include business plans,
customers, software
technology, and marketing
plans that are confidential
and of substantial value to
either party, respectively,
and which value would be
impaired if such information
were disclosed to third
parties. Consequently, both
G7 Offshore and customer
agree that it will not use
in any way for its own
account or for the account
of any third party, nor
disclose to any third party,
any such information
revealed to it by either
party, as the case may be.
Customer and
G7 Offshore
further agree that it will
take every appropriate
precaution to protect the
confidentiality of such
information. In the event of
termination of this
agreement, there shall be no
use or disclosure by either
party of any such
confidential information in
its possession, and all
confidential documents shall
be returned to the rightful
owner, or destroyed. The
provisions of this section
shall survive the
termination of the agreement
for any reason. Upon any
breach or threatened breach
of this section, either
party shall be entitled to
injunctive relief, which
relief will not be contested
by the customer or
G7 Offshore.
Notices
Except
with respect to service of
process as set forth in
paragraph, all notices may
be sent by e-mail, fax, or
express mail to the e-mail
address, fax number, or
address most recently
provided and will be
effective upon transmission.
Evidence of successful
transmission shall be
retained.
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